Tag Archives: process mapping
10 Practical Tips to Better Ask Questions [to Understand]
“Hey John, the [poor] way the new division is collaborating with us on pre-sales is actually worsening our conversion rate, right?”. If the aim was to genuinely better understand something, such a question contains at least three mistakes: have you spotted any one of them? […]
Continue readingHow to Get Started with Process Mapping Effectively? [for Beginners]
Frameworks & Tools: How to Map Processes. – Luca, my dear old friend! – How’re you doing, Vasilij? – You know, Luca, I’ve been recently appointed to this new position… – Yeah, I’ve been told that: congratulations! – Yes, yes, well, there’s plenty of work […]
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