What Is a Business Model?
A business model (BM) is an organic description of how a business, for certain given customer categories, creates, delivers and captures value (see A. Osterwalder, Y. Pigneur, Business Model Generation). Key Components Businesses organize and use resources to generate value for their customers, directly or […]Continue reading
10 Practical Tips to Better Ask Questions [to Understand]
“Hey John, the [poor] way the new division is collaborating with us on pre-sales is actually worsening our conversion rate, right?”. If the aim was to genuinely better understand something, such a question contains at least three mistakes: have you spotted any one of them? […]Continue reading
Leadership Skills for a World of Complexity [very short]
We have moved fast into a decision domain of complexity. Cause-and-effect analysis returns blurred results. Expert advice is less and less relevant. ROI-driven plan-execute-measure approaches are less and less effective. The diffusion of tech and new media have brought new forms of competition to grow […]Continue reading